The Pro's Perfect Fit Guarantee
What Is the Perfect Fit Guarantee?
The Pro Ski and Ride offers a Perfect Fit Guarantee on most new ski boots purchased and fitted in store by The Pro Ski and Ride. This guarantee is designed to support the initial fit of your new ski boots and help fine-tune comfort after purchase.
Most eligible ski boots include the initial boot fitting and follow-up 30-minute ski boot adjustment appointments, as needed, at no additional charge for one calendar year from the original purchase date. Ski boots may require follow-up adjustments after they are skied in. The goal of the Perfect Fit Guarantee is to help address normal fit adjustments related to the initial boot fitting process.
To use the Perfect Fit Guarantee, please book a Ski Boot Adjustment appointment.
What Services May Be Included?
Common services provided under the Perfect Fit Guarantee may include:
- Liner modifications
- Shell punches and stretches
- Heel lift installation
- Boot board grinds
- Cuff adjustments
- Other fit adjustments recommended by The Pro Ski and Ride’s boot fitting staff
How Long Does the Perfect Fit Guarantee Last?
The Perfect Fit Guarantee lasts for one calendar year from the original ski boot purchase date.
Follow-up appointments must be related to the initial fit of eligible ski boots purchased and fitted in store by The Pro Ski and Ride.
How Do I Use the Perfect Fit Guarantee?
To use the Perfect Fit Guarantee, please book a Ski Boot Adjustment appointment.
Boot fitting services are generally available by appointment. The Pro Ski and Ride is a seasonal business and generally provides boot fitting services from October through March.
Boot Fitting Requires Skier Feedback
Boot fitting is a collaborative process between the skier and the boot fitter. Some parts of ski boot fit are objective, but many fit decisions are based on the skier’s feedback, comfort level, skiing style, and on-snow experience.
Clear and accurate feedback is important both during the in-store fitting process and after skiing in the boots. Information such as where pressure is felt, when discomfort occurs, how the boots perform on snow, and what the skier is trying to improve helps our boot fitters make the proper adjustments.
Ultimately, The Pro Ski and Ride fits ski boots based on the needs, goals, and feedback provided by the skier. Missing, incomplete, or inaccurate information can lead to fit issues or adjustments that do not fully solve the problem.
What Are the Limitations of the Perfect Fit Guarantee?
The Perfect Fit Guarantee is intended to support the initial fit of eligible ski boots, but it does have limitations.
Even in the correct boot, stock footbeds or stock liners may not provide the best fit, comfort, support, or control for every skier. Our boot fitters may recommend custom footbeds, aftermarket liners, or other products when appropriate.
A properly fitted ski boot should make skiing easier, more comfortable, and more controlled, but The Pro Ski and Ride cannot guarantee a skier’s performance, ability level, progression, or on-snow results.
The Pro Ski and Ride cannot guarantee the warmth of a ski boot, but we are happy to recommend products that may help improve warmth.
The Pro Ski and Ride is happy to work with skiers who have medical issues such as circulation concerns, soft tissue sensitivity, edema, hypersensitivity, or other fit-related challenges, but we cannot guarantee complete relief from medical symptoms.
The Pro Ski and Ride cannot guarantee how sensitive an individual skier may be to pressure, support, stiffness, or other fit characteristics of a ski boot.
What Is Not Covered?
The Perfect Fit Guarantee applies to the initial fit of eligible new ski boots sold and fitted in store by The Pro Ski and Ride. Examples of situations not covered by the Perfect Fit Guarantee include:
- Adjustments related to aftermarket items not purchased and installed by The Pro Ski and Ride.
- Adjustments related to footbeds not purchased and installed by The Pro Ski and Ride.
- Adjustments needed because of changes in foot size, foot volume, weight gain or loss, growth, injury, or surgery.
- Normal wear and tear.
- Aggressive use or use of equipment in a way it was not intended.
- Warranty issues.
- Ski boots sold as demo, used, as-is, clearance, or otherwise excluded by The Pro Ski and Ride staff
- Ski boots purchased through The Pro Ski and Ride’s online storefront.
- Ski boots purchased at race or pro pricing.
- Ski boots purchased against the advice of The Pro Ski and Ride staff.
This is not an all-inclusive list.
Are Warranty Issues Covered?
Warranty issues are not covered under the Perfect Fit Guarantee.
However, The Pro Ski and Ride will work with customers and the manufacturer when appropriate to help resolve eligible warranty issues.
Can The Pro Work on Boots That Are Not Covered?
Yes. The Pro Ski and Ride can work on many ski boots that fall outside of the Perfect Fit Guarantee.
Boots not covered by the Perfect Fit Guarantee may still be eligible for paid boot fitting services, depending on the boot, the requested work, and the condition of the equipment.
Where Is This Service Available?
The Perfect Fit Guarantee is an in-store boot fitting service offered by The Pro Ski and Ride in Hunter, NY.
The Pro Ski and Ride
7535 Main Street
Hunter, NY 12442
Seasonal Availability
The Pro Ski and Ride is a seasonal business. Boot fitting services are generally available from October through March.
Availability may vary based on store hours, appointment availability, workload, and seasonal operations.
Policy Updates
The Pro Ski and Ride reserves the right to modify the Perfect Fit Guarantee policy at its sole discretion without notice.
Last updated: May 2026